FIORO SERVICING
Ownership is only the beginning. Every piece is engineered with permanence in mind, designed not only for immediate impact but for enduring performance over time. True luxury is not defined at the moment of acquisition, but by how it is preserved, maintained, and experienced years beyond its creation.
THE STANDARD
Every piece that returns to us is held to the same standard as when it was first created. Servicing is not treated as a separate process, but as a continuation of the original build. Materials, methods, and attention to detail remain consistent throughout. There are no shortcuts, no substitutions, and no compromises introduced at any stage. The objective is not simply to repair, but to restore and preserve the integrity of the piece exactly as intended.
WATCH SERVICING
Each timepiece is evaluated with a focus on performance, precision, and long-term reliability. Mechanical movements are carefully inspected, regulated, and serviced to ensure accurate timekeeping and consistent operation. Internal components are examined for wear, with replacements executed only when necessary and always with precision-matched parts. Water resistance is tested and restored through resealing where required, while external elements such as the case and bracelet are refinished to maintain their original structure and appearance. Every adjustment is performed with the intention of preserving both function and form at the highest level.
All timepieces are supported by a three-year warranty from the date of delivery, covering manufacturing defects and ensuring continued performance under normal use. This period reflects our confidence in the engineering and construction of each watch, as well as our commitment to maintaining its standard over time.
JEWELRY SERVICING
Jewelry is assessed with equal attention to structure, security, and finish. Each piece undergoes a detailed inspection to ensure stones remain properly set and secure under continued wear. Surfaces are carefully polished and refined to restore clarity and brilliance without altering the original design. Deep cleaning processes remove buildup while maintaining material integrity, and structural repairs are carried out where necessary to reinforce longevity. When applicable, finishes are renewed to restore the piece to its intended visual standard. The goal is not alteration, but precise restoration.
All jewelry pieces are backed by a lifetime warranty against manufacturing defects, reinforcing the long-term integrity of each design. This assurance reflects the materials, craftsmanship, and standards applied at the time of creation and maintained throughout its lifetime.
THE PROCESS
Every service begins with a comprehensive evaluation to determine the condition of the piece and the scope of work required. From there, servicing is executed with strict adherence to the standards established during its original creation. Upon completion, each piece undergoes a final inspection to ensure that it meets the expected level of performance, structure, and finish before being returned. At every stage, the process is controlled, deliberate, and consistent.
ACCESS
Servicing is reserved exclusively for Fioro pieces. Each request is reviewed prior to acceptance to ensure it aligns with our standards and capabilities. This allows us to maintain full control over quality and uphold the level of precision expected from every piece that carries the name.
REQUEST SERVICE
To begin the process, submit your piece for evaluation. Our team will review the request and provide guidance on the appropriate next steps. Every submission is handled individually, with the same level of attention applied from the initial assessment through to final return.